Technical Problems?

This Web site uses standard Web technology such as frames, style sheets and Javascript. It should work with any contemporary Web browser, although you'll find Netscape and, on the Mac, Safari, to be more compatible with Javscript (and Java). You're best to use one of these if you have them. If you must use Internet Explorer, check for updates and "service patches" on Microsoft's site.

Pop-up windows are used on this site to show each doll's or product's details. If you have turned off pop-up windows in your browser (Netscape) or Internet Security program (like Norton or MacAfee), you can confidentally enable them for this site. We promise no external pop-up or banner ads.

If you have a version of Explorer or Netscape earlier than version 6 (look under the browser's Help menu for this information), you should upgrade, since you're probably missing newer features on many sites. Also, make sure Javascript is enabled in your browser's preferences (it should be enabled by default).

It is always recommended that you use the latest released version of your brower. It can be downloaded by clicking the following links:

If all else fails, please email us by clicking here. Please briefly describe the problem, what type of computer you're using (PC, Mac, etc.), and the browser type and version. Also, please let us know if you're going through a service such as AOL or WebTV.

Thanks very much for taking the time to help!